Orders received before 10am are shipped out that afternoon from our Sydney distribution centre. Sydney customers can expect to see their orders within 2-3 days, customers further away can expect to see their orders a day or two later. Orders that are being delivered to WA can take up to 10 business days.
If you need your order faster than the above times, we can get your order on an express courier. There is an extra cost for this, we will send you an invoice for this cost. Please Contact Us with your requirements.
You can pay with credit card through our website, or by bank transfer. If you choose to pay by bank transfer, you'll receive an email after you've ordered with our account details to make your payment to. If you'd rather pay by credit card over the phone, we can do that too.
The easiest way is to place an order through our website. Simply find the products you want, choose the size and colours and follow through to the cart and checkout page. Alternatively, you can email your order through to us and we can either send you an invoice to pay online, or you can pay by credit card over the phone.
Unless the products you've purchased are defective, we don't accept any returns. However, we have no minimums, so if you're new to Dori Apparel, we always recommend you just buy one or two items first to ensure the product quality and fitment is what you require.
If you'd like to cancel your order, you need to CONTACT US ASAP! Once we receive your order, we pack and send your order pretty fast, so if you want to cancel your order, you need to be quick.